©2010 Solicitor Pages. Solicitor Pages is a trading name of The SEL Group. All rights reserved.
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We are committed to protecting and respecting your privacy. This privacy policy is about the way we use the personal information of users. If you use any of our services to find businesses, this privacy policy applies to you. The policy explains:
If you advertise with us we will also collect information about you. If you want to know how we use the personal information of advertisers, please read our privacy policy for advertisers.
To provide you with our products and services, we may need information about you.
If you use our websites, you are in control of what information we collect about you, but if you choose not to share your information, you may not be able to access or use some areas of our websites.
We will ask for information about you when you:
We may also get information about you from third parties, with whom we have a business relationship.
The information we collect and hold about you may include your:
When you register on our websites, we collect your email address. We may use it for administration (for example to email you your password, if you forget it) and for added security. We may use your email address to send you a confirmation of any order you make, if you buy products or services from or through us, to confirm any profile changes you make and to respond to you if you contact us for information. We might also use your email address to bring you news such of our online services or new services and special offers we think you might be interested in.
Cookies are information files stored on your computer that help websites remember you. We and our business partners collect information about your use of our websites through cookies.
We may record or monitor calls that you receive from us, or make to us. We do this for security and training and to improve the service we provide to you.
Whenever you give us your personal information, legally we have to use it in accordance with the terms of various privacy laws, including the Data Protection Act 1998.
When you give us information while using our websites, we will use it for the purposes set out in this privacy policy, on the data entry forms, in any relevant terms or conditions and on pages or emails which link to the data entry forms.
If you use Solicitor Pages, your computer will store up to 5 of your last searches using cookies. We will also save the location you searched for (such as the Region or City). This lets you do the same search next time you use Solicitor Pages or search for other area of the UK without having to re-enter the type of service you require every time. This information is stored only on your computer. We also collect information on your activity while you use Solicitor Pages, such as:
This information does not allow us to identify you. We collect it from lots of visitors to our websites and analyse it. This lets us build up a picture of how people use our websites. This helps us improve the services we offer.
We may also give anonymous statistics about users to other, reputable organisations, but the information we provide will not include details that would allow these organisations to identify you.
We may collect information about activity on our online services, or we may use other organisations to collect it and to share the results with us. We use this information to:
For these purposes, we and the other organisations we use keep information on the path you take to get to our online services and on some of the pages you visit or use through our online services, using cookies, web beacons and other on-device storage. You cannot be personally identified from the information that we or these other organisations collect. For information about web beacons, or the organisation we use (including how to decline their cookies),
If you give us feedback, we may use it to improve our products and services and we may publish it online or offline to promote our business, products and services. We will ask for your permission before we publish it.
If you wish to submit a comment or feedback on a blog or article featured on Solicitor Pages, we may (but are not obliged to) publish your comment online or offline to promote our business, products and services. We will collect your name which will be displayed next to your comment, and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.
We use the websites of other companies to host advertising for our advertising customers. If you click on one of these advertisements, you will go through to our customer's website and we will collect your IP address and use it to analyse how well the advertising works.
Every now and again, we may ask you for your opinion on our products and services. When we do surveys we may use cookies or other on-device storage and may combine the information collected by those cookies or other on-device storage with your answers. We will make sure that the survey results do not identify you, or anyone else who fills in our surveys.
We may contact you:
We offer you the chance to receive important news from the Sel group and information about our products and services, such as changes to the way you can use our online services or new services and special offers you might be interested in.
We will ask you if you want to receive direct marketing if you:
Unless you tell us otherwise, we may contact you by phone, post, email, text message or any other way (electronic or otherwise). We will normally send you direct marketing by email if we have your email address.
If you would like us to stop sending direct marketing to you, we offer simple ways for you to tell us to stop. Whenever you receive direct marketing from us, we will tell you how to unsubscribe.
If you tell us that you do not want to receive direct marketing, we will still contact you in order to provide you with services you request and for administration purposes.
We may need to share your information with other organisations to provide you with the products, services or information you ask for. We may pass your information to one or more of the following organisations:
Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organisation asking for it.
When we use your information as described in section 2 - How we will use information we collect about you, this may occasionally involve sending your information outside the European Economic Area (EEA). Where we do this, we make sure that appropriate steps are taken to protect your personal information and your rights. By providing us with your personal information, you agree that we may transfer, store and process your information outside the EEA.
We take the security of your personal information very seriously. We have put in place technology and security policies which are designed to protect the personal information that we hold about you. We also follow the strict security procedures that privacy laws require. These cover storing, using and releasing any information you have provided, and preventing unauthorised access or use. For more information on how Yell.com protects the security of your information, please read the Solicitor Pages security policy.
Our online services contain hyperlinks to websites that are owned and operated by other organisations. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organisations or they collect it with cookies. We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations. If you use these other websites you do it at your own risk.
A cookie is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies. Cookies cannot be used by themselves to identify you. We use two types of cookie on our websites.
The first type is a “session-based” cookie. This means that it is only saved on your hard disk for the time you are using our website. Within Solicitor pages we use these cookies to store your locations during a search session. These cookies are deleted when you close your browser window.
The second type of cookie we use stays on your hard disk after your session and is called a 'persistent'. To remember your last five searches, some persistent cookies stay on your computer for 30 days. Other persistent cookies can stay on your computer for up to 5 years. These cookies help us understand the number of different people coming to the site, rather than the total number of times the site is used. Without this persistent cookie, if you visited the site once each week for three weeks we would count you as three separate users. Solicitor Pages, we use these cookies to manage the adverts we show to visitors and to make sure that each visitor doesn't see the same advert too often. We also use them for research surveys, to make sure you are not invited to fill in a questionnaire too often, or after you have already done so.
We do not store any of your personal information in either type of cookie. We do not link cookies to information you have given us during registration. We only use cookies to help us make the services we offer better for all our users.
If you do not want a website to create a cookie on your computer, most web browsers provide the option to disable them. However, our website may not work properly if you reject our cookies.
A web beacon - sometimes called a clear GIF (Graphics Interchange Format) or pixel tag - is a line of code that we have installed on some of our pages to help us learn more about how our visitors make use of the content and services that we offer, and to count how often people visit different areas of the website. A web beacon is invisible to you and doesn't affect the content you see.
Web beacons help us provide a better service to you by allowing us to understand which areas of the site are more popular with visitors than others. We do not use web beacons to collect any personal information about you, but they allow us to build up general information about how people use our site. Certain pages on our websites may also contain web beacons put in place by our advertising agencies so that we can measure how useful our advertising on other websites is. Web beacon files let our agency recognise a unique cookie on your web browser, which in turn means we can learn which adverts bring users to our websites. The web beacon only records a limited amount of information that includes the cookie number, the page ID and the time and date you accessed the page. It does not contain your name, address, telephone number or email address.
You have the right to ask us not to use your personal information for marketing purposes. We will usually tell you when we collect your personal details if we are planning to use them for marketing purposes or if we plan to pass them to any other organisation for marketing purposes.
You have the right to see information we hold about you, (with some exceptions, which are described in the privacy laws. If you would like a copy of your personal information, you should contact our data protection officer. You will need to pay a processing fee of £10.
You have the right to review and update your personal details. You can do this by emailing or ringing Solicitor Page. Simply contact and either request a copy of your personal details or email your request to update your details. We will need both your old details and your new details, in order to deal with any update request.
We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our websites.
We welcome your questions, comments and requests about this privacy policy. Please contact us.
© Sel Group, July 2010.
©2010 Solicitor Pages. Solicitor Pages is a trading name of The SEL Group. All rights reserved.